EFEKTIVITAS PENERAPAN SISTEM MANAJEMEN MUTU ISO 9001:2008 PADA PROSES PEMBELAJARAN SISWA DI SMK PANCASILA SURAKARTA TAHUN PELAJARAN 2011/2012

Abstract

The purpose of the research is to acquire knowledge about effectiveness of application of Quality Management System of ISO 9001:2008 on the process of students’ learning in SMK Pancasila of 2011/2012 Academic Year.The research is an evaluative research by using evaluative model of CIPP approach. Strategy of the research is descriptive by using qualitative and quantitative data.Conclusion of the research is: context represents strengths and weaknesses of ISO 9001:2008 QMS application in SMK Pancasila of Surakarta. Result of input analysis indicated that background of educators, students, learning sources, and environment of SMK Pancasila of Surakarta is suitable with indicators of learning process success. Result of process analysis showed the suitability between indicators of learning process suitability and indicators of learning success. Result of product analysis indicated that percentage of graduation decreased 0.45%, namely from 100% to 99.55%. Average NA of 2011/2012 academic year in Indonesia language, English, and mathematics subjects decreased, whereas it was increased in competence subject. Greater enrollment of the 2011/2012 than that of previous academic year and possible different difficulty level of National Final Exam might affect the decreased percentage of graduation and the decreased average NA.